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Conditions générales de ventes
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These Terms and Conditions
These Terms and Conditions of Sale apply to all transactions for the sale of goods on the Website. Please read them carefully. They do not affect your statutory rights.
We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on the Website.
Prices and Promotions
All prices and charges on the Website are shown in Euros. They include any VAT payable but exclude delivery charges. We are not responsible for any other importation taxes, sales taxes or charges that may be levied at the delivery destination.
Although we try to ensure that all pricing information on the Website is accurate, occasionally an error may occur. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
Prices that are reduced for sales and promotions are only valid for the specified period.
We reserve the right to adjust prices, offers, goods and specifications of goods on the Website at our discretion at any time before (but not after) we accept your order.
Ordering
Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the "submit order" button on the secure ordering page.
All orders made by you through the Website are subject to acceptance by us. We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances.
After submitting an order to us we will send you a transaction confirmation email and an order acknowledgement email with your order number and details of the goods that you have ordered. Please note this email is an acknowledgement and is not an acceptance of your order.
For certain goods, information concerning stock availability is not available on the Website. If you order goods that are not available from stock, we will contact you by e-mail and you will have the option to wait until the goods are available from stock, or cancel your order in accordance with our cancellation and returns policy.
Acceptance of your order and the formation of a contract between us will take place when we send you an email confirming that the goods you have ordered have been dispatched to you unless we have notified you that we do not accept your order or you have cancelled it in accordance with our cancellation and returns policy.
Right to Withdraw Goods
We reserve the right to withdraw any goods from the Website at any time. We will not be liable to you or anyone else for withdrawing any goods from the Website.
Payment
The total cost of your order is the price of the goods plus delivery charges as set out in the Deliveries section, and will be confirmed to you on the final step before you click on the "submit order" button.
Payment can be made by most major credit or debit cards in accordance with the payment methods section. Payment will be debited from your account upon or shortly before dispatch of the goods to you.
You confirm that the credit/debit card that is being used is yours. All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.
We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
Please note that Visa Electron and Maestro cards are restricted from being used internationally by some countries and so customers outside of the UK may not be able to use them.
Delivery and Risk
We dispatch items anywhere in Europe and the UK.Please see below for details of the different shipping charges.
Delivery
The rates below are guidelines. The actual rate will be offered to you at the time of payment based on the most current rates available.We reserve the right to substitute carriers if a more favourable service or rate can be found, and to pass the savings on to you.
Continental France
| Trackable Colissimo rates (72 hours*) |
| Jusqu'à |
Rated ex TVA |
| 0,250 kg |
5.50 € |
| 0,500 kg |
6.00 € |
| 0,750 kg |
7.00 € |
| 1,5 kg |
7.50 € |
| 2 kg |
8.00 € |
| 3 kg |
8.50 € |
| 5 kg |
10.00 € |
| 7 kg |
11.00 € |
| 10 kg |
12.00 € |
| 15 kg |
14.00 € |
| 30 kg |
18.50 € |
| 40 kg |
30.00 € |
TARIFS COURRIER (LETTRE)RECOMMANDÉ
pour un envoi vers la France Métropolitaine, Corse, Monaco.*7 – 10 jours |
| Poids / Valeur recommandé |
R1* |
R2* |
R3* |
| jusqu'à 20 grs |
3,04 € |
3,64 € |
4,54 € |
| jusqu'à 50 grs |
3,36 € |
3,96 € |
4,86 € |
| jusqu'à 100 grs |
3,80 € |
4,40 € |
5,30 € |
| jusqu'à 250 grs |
4,61 € |
5,21 € |
6,11 € |
| jusqu'à 500 grs |
5,40 € |
6,00 € |
6,90 € |
| jusqu'à 1000 grs |
6,27 € |
6,87 € |
7,77 € |
| jusqu'à 2000 grs |
7,48 € |
8,08 € |
8,98 € |
| jusqu'à 3000 grs |
8,34 € |
8,94 € |
9,84 € |
Prix hors tax R1 = indemnisation de 16 , R2 = indemnisation de 153 euros, R3 = indemnisation de 450 euros
Deliveries to EU (LETTER) INTERNATIONAL
Up to 2 kilos maximum. 7-10 days |
| Poids jusqu'à |
Courrier international prioritaire |
|
EU + UK |
Eastern Europe |
| 250 grams |
4,00 € |
5,50 € |
| 500 grams |
6,00 € |
7,20 € |
| 1000 grams |
8,50 € |
10,50 € |
| 1500 grams |
11,00 € |
14,00 € |
| 2000 grams |
12,30 € |
16,50 € |
* Any international shipments above 2 kilos (approximately 10 garments) need to be discussed. Please give us a call at ++33 689505688.
General Information
We dispatch all orders from our distribution center in France twice a week:Mondays 2pm and Thursdays at 2pm.If your order is received 24 hours prior to these times it will be shipped on the nearest delivery day.All parcels will be sent by registered mail and/or colissimo and need your signature upon receipt.
Orders will be sent to the delivery address that you specify when placing your order. We cannot be held responsible if this delivery address is incorrect. We cannot take responsibility for a lost or stolen parcel if you request that the parcel is left somewhere, or if another person signs on your behalf.
On occasion items maybe lost in transit. If this occurs, please contact our customer services team by email at orders@rebelbabyclothing.com or by telephone on +33 689505688quoting your order number and full delivery address and we will investigate with the carrier.
Once the goods have been received by you, all risk of damage to, or loss of, the goods shall pass to you. If you intend to cancel your order in accordance with the cancellation and returns policy, you must keep good care of the goods pending their return to us.
Cancellation & Returns
Should you wish to cancel or return any of your goods, you may only do so in accordance with our cancellation and returns policy:
Prior to Delivery
Contacting our customer services team, quoting your order reference number, by email at orders@rebelbabyclothing.com +33 689505688
After Delivery
You may cancel your order (or any part of it) for any reason before delivery or within 7 working days of receipt of the goods. In order to do so contact our customer support team, quoting your order reference number, by email at orders@rebelbabyclothing.com +33 689505688:
RebelBabyClothing Returns
7 Rue Chapelet
64200 Biarritz
France
We recommend you obtain a certificate of posting
This is subject to the following conditions:
You are responsible for returning the item to us
You will be responsible for the costs of return(unless the item is faulty)
The item must be unused (other than to the extent reasonably necessary to examine the item), in its original condition with all tags attached and returned with its packaging
For reasons of hygiene, please ensure that all underwear and swimwear are tried on over your child's own underwear. We reserve the right to refuse returns of items where it is apparent that this has not been done
You will receive a full refund of the price paid (including relevant delivery charges)
Faulty Goods
If the item you purchase is faulty, we may offer a repair, exchange or refund as appropriate in accordance with your legal rights.
This policy does not affect your legal rights
Privacy Policy
You should also read our Privacy Policy.
Severance
Each provision of these Terms and Conditions of Sale shall be construed separately and independently of each other and the validity of any one part shall not affect the validity of any other part.
Law
These Terms and Conditions of Sale shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts. We are required by law to inform you that sales can be concluded in English only and that no public filing requirements apply.
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